Welcome to Thanks Truly

These Terms & Conditions ("Terms") govern your access to and use of the Thanks Truly website, products, services, and gifting experiences. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

About Thanks Truly

Thanks Truly is a gifting and appreciation brand offering thoughtfully curated products, greeting cards, personalized gifting experiences, corporate gifting solutions, and custom projects designed to help individuals and organizations express meaningful appreciation.

Eligibility

By using this website, you represent that you are at least 18 years of age or have permission from a parent or legal guardian to use the website.

Products & Services

We strive to accurately describe all products, services, and gifting experiences.

However, we do not guarantee that:

• Product descriptions will always be error-free.

• Product images will perfectly represent the final product.

• Colors displayed on screens will match actual printed or physical products.

• Products or services will always be available.

We reserve the right to modify, discontinue, substitute, or update products, packaging, materials, or services at any time without notice.

Personalized & Custom Orders

Customers are responsible for reviewing all information submitted for personalized and custom orders.

This includes:

• Names

• Messages

• Shipping information

• Custom requests

• Business branding materials

Once production begins, personalized or custom orders cannot be modified, canceled, returned, or refunded except as outlined in our Returns & Refund Policy.

Thanks Truly reserves the right to refuse any custom request that contains unlawful, offensive, discriminatory, defamatory, or otherwise inappropriate content.

Pricing & Payment

All prices are listed in U.S. Dollars (USD).

We reserve the right to change pricing at any time without notice.

Payment must be received before orders are processed and fulfilled.

We utilize secure third-party payment processors. Thanks Truly does not store complete payment card information.

Shipping & Delivery

Shipping timelines provided on the website are estimates only.

Delivery dates are not guaranteed.

Thanks Truly is not responsible for shipping delays caused by:

• Shipping carriers

• Weather conditions

• Supply chain disruptions

• Incorrect addresses provided by customers

• Events beyond our reasonable control

Additional information can be found in our Shipping & Delivery Policy.

Returns & Refunds

Returns, exchanges, cancellations, and refunds are governed by our Returns & Refund Policy.

By placing an order, you acknowledge that personalized and custom products may not be eligible for return or refund.

Intellectual Property

All content on this website is owned by or licensed to Thanks Truly and is protected by copyright, trademark, and intellectual property laws.

This includes:

• Artwork

• Illustrations

• Poems

• Written content

• Product concepts

• Packaging designs

• Branding elements

• Logos

• Graphics

• Photography

• Website content

No content may be copied, reproduced, distributed, modified, sold, or used without prior written permission from Thanks Truly.

User Content

If you submit reviews, testimonials, feedback, messages, photographs, or other content to Thanks Truly, you grant us a non-exclusive, royalty-free license to use, reproduce, and display such content for business and marketing purposes unless otherwise agreed in writing.

We reserve the right to remove any submitted content at our discretion.

Website Use

You agree not to:

• Use the website for unlawful purposes.

• Interfere with website functionality or security.

• Attempt unauthorized access to systems or accounts.

• Use automated methods to scrape website content.

• Upload malicious software, code, or harmful materials.

Violation of these Terms may result in termination of access to the website.

Third-Party Services & Links

Our website may contain links to third-party websites or utilize third-party service providers.

These may include:

• Payment processors

• Shipping carriers

• Email marketing platforms

• Social media platforms

• Business partners

Thanks Truly is not responsible for the content, policies, products, or services provided by third parties.

Disclaimer of Warranties

The website, products, and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Thanks Truly makes no warranties, express or implied, regarding:

• Website availability

• Website accuracy

• Product suitability

• Product availability

• Service interruptions

We do not guarantee that the website will operate without interruption or error.

Limitation of Liability

To the fullest extent permitted by law, Thanks Truly and its owners, employees, contractors, affiliates, artists, vendors, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use of the website

• Inability to access the website

• Product delays

• Shipping issues

• Third-party services

• Customer misuse of products

• Errors in personalized information submitted by customers

Our total liability shall not exceed the amount paid for the applicable order.

Force Majeure

Thanks Truly shall not be liable for delays or failures resulting from circumstances beyond our reasonable control, including:

• Natural disasters

• Severe weather

• Government actions

• Labor disputes

• Supply chain interruptions

• Shipping carrier disruptions

• Internet or technology failures

Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

Changes to These Terms

We reserve the right to update these Terms at any time.

Changes become effective immediately upon posting to the website.

Continued use of the website following any updates constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the Commonwealth of Virginia, without regard to conflict of law principles.

Contact Information

If you have questions regarding these Terms & Conditions, please contact:

Thanks Truly
Email: hello@thankstruly.com
Website: thankstruly.com